Payment Policy

At Ember, we offer a variety of payment methods. Please note that available methods may vary by country. Customers are responsible for verifying which options are available for their location.

Available payment methods include:

  • Credit card (Visa, Mastercard, American Express, Maestro)
  • Apple Pay
  • Google Pay
  • Shop Pay

Security

All payments are processed through a secure SSL connection. Your payment information is never stored on our servers.

Payment Processing

Orders are only processed after payment has been successfully completed.

Refunds

If you are eligible for a refund (for example, after an approved return), the amount will be refunded within 14 days of receiving the returned product.

For questions about payments, please contact us at support@try-ember.co.