Privacy Policy

This privacy policy applies to the services of Ember, reachable via support@try-ember.co. We respect the privacy of our customers and ensure that the personal information you provide to us is treated confidentially.

Information We Collect

We collect personal information that you provide to us when placing an order or creating an account, such as:

  • Full name
  • Address details
  • Email address
  • Phone number
  • Payment information
  • IP address and device information
  • Activity on our website

Purposes of Data Processing

We use your information for the following purposes:

  • Processing and shipping orders
  • Providing customer service and support
  • Sending updates and relevant information
  • Improving our services and website

Sharing Information with Third Parties

Your information is only shared with third parties when necessary for the delivery of our services (such as payment providers or shipping carriers), or when we are legally required to do so.

Retention Period

Your information is not stored longer than necessary for the purpose for which it was collected or as required by law.

Cookies

Our website uses cookies to improve functionality, analyze browsing behavior, and support marketing purposes. You can adjust your cookie preferences through your browser settings.

Your Rights

You have the right to access, correct, or request deletion of your personal information. You may also object to the processing of your information or request data portability. Please contact us at support@try-ember.co for any such requests.

Contact Information

For questions or concerns about this privacy policy, you can reach us at:

Business name: Ember
Email: support@try-ember.co